Our vision is to use our Pega expertise to help our clients with digital transformation initiatives and lead efforts to bridge the gap between business and technology.
Our mission is to routinely go above and beyond client expectations and not only meet our deliverables, but to help our clients achieve their goals.
Our consultant provide Strategic solutions and thought leadership to business problems for our clients. No matter how big or small is the problem, we consider the scalability, re-usability and long-term benefits to ensure client success.
Our Consultants have the necessary Pega skills to solve the business problems. In addition to the Pega Skills, They are equipped with business and industry knowledge and expertise to understand the business problems. They use this knowledge and previous experience to find the best solutions and avoid pitfalls.
Our Consultants have been involved in many transformational projects. They can review the current day to day business activities and create “As-Is” process maps. Using “Lean Six Sigma” methodology, they transform these “As-Is” processes to more efficient and effective technical solutions.
Our consultants have expertise in different delivery models such as Agile, Waterfall, and Iterative methodologies to align to our customers’ best practices.
1. Case Management
2. Robotics Process Automation
3. Self-Serve Processes
4. Artificial Intelligence
– Process Re-Engineering
– Design Oversight
– Enterprise Components
– Application Health Check
– User Experience Focus
– Knowledge Sharing
– Performance Measurement
– Reusable Components
– Project Governance
– Define Goal
– Conduct Training
– Provide Advice
– Coach and Support
– Achieve Success
Cloud Migration Factory
– Smooth migration to cloud
– Quick turnaround time
– Continuous support
– Support major cloud platforms (Pega, AWS, Azure, GCP)
Our Success Stories
We provide our clients the necessary strategic and innovative end to end digital transformation using Pega Platform. We routinely go above and beyond client expectations while meeting our deliverables. We at Rules Cube help Enterprises and implement better strategies, processes and tools to improve a variety of functional areas.
Implementation of an enterprise solution for a major Canadian financial institution to use Pega Customer Service application in order to create a platform across multiple contact centers across different countries.
Implementation of Servicing and Complaint management platform for a major Canadian Financial Institution for more than 60,000 users
Implementation of a platform for FATCA and CRS tax compliance for major Canadian financial institutions
Credit Card Service platform
Implementation of a platform for a major Canadian financial institution with integration to TSYS.
Enterprise platform to onboard retail and small business customers through different channels: Branch, Online, Contact Center.
Building reusable enterprise components which could be shared among different applications in the organization.
• Federated Case Management – enable remote case execution to maximize the reuse of already built applications
• Workhub – to create a single point of access to different tasks from different applications
• Single Sign-on – authenticate user login seamlessly
Don’t take our word for it – here’s what our clients say:
Rules Cube was contracted to lead the development for the Agent Desktop application in 2017 (Day 2 initiative),
used by the Ottawa Contact center for the ICE portfolio. They had previously been engaged in 2016 to
convert/rebuild the application from Pegaworks to PRPC platform, as part of the ICE conversion from JP Morgan
Chase. This conversion was recognized by leaders within the bank for its success, thanks largely to the leadership
provided by Rules Cube during the development phase. Through this initiative, they solidified their credentials as
strong contenders in the market as a supplier of strong and knowledgeable Pega skilled workforce.
I have worked with Rules cube for over a year, and can attest to their high level of professionalism, work ethics
and collaboration to get the work done to our utmost satisfaction. In 2017, I had the opportunity to work directly
and more closely with the vendor on the Day 2 initiative. I have been extremely satisfied with the accountability
and attitude of the Rules Cube resources on our project. They have addressed conflicts and issues in a proactive
manner, and shown consistency in their deliverables time and time over. Rules Cube has demonstrated their
willingness to be flexible and ability to remove barriers along the way, during the terms of the contract. Their desire
to get the job done and meet our common goals, is noteworthy. Rules Cube takes responsibility for its deliverables
and plans for the future, in collaboration with the client to ensure we are building for a long term solution and not
only short term.
With regards to the above, I will highly recommend this vendor for future opportunities.
Senior Manager, Canadian Bank
LATAM Regional Head
Zishan Ali Khan
Digital Transformation Lead